If you have a very specific question about something I authored (e.g., a post or plugin) and not a general help/support question, my email address is jim (at) jmamsoftware.com; otherwise using the support forums or contacting your hosting provider are your best bet (REALLY).
Note that my ability to respond greatly depends on my travel schedule (I'm often unreachable for several weeks at a time), how I'm feeling at the moment, and various demands on my time.
There are a great many differences between hosting providers and their specific hosting packages, and a virtually infinite combination of plugins and themes so I CANNOT IN ANY EVENT provide support or help as to why something isn't working for you as you would prefer.
All material is provided AS-IS without any warranty of any kind. I will not access your site under any circumstances (so don't bother asking).